USE CASE

B2B Onboarding: Partners & Customers

Transform complex onboarding into a personalized workflow that eliminates coordination overhead, and enable self-service with custom client portals.

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Customer Service
Customer Service
Customer Service
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Standardize your onboarding process

Simplify B2B onboarding complexity. Design a tailor-fit workflow that eliminates errors and gets customers onboarded quickly & smoothly.

Boost customer engagement

Only 29% of B2B customers feel fully engaged during onboarding. Automate communication grunt work, and design a user experience the customers love instead.

Enable self-service

70% of customers prefer self-service onboarding. Portals offer a secure & personalized way for customers to complete onboarding tasks and access your services on their own.

Complex B2B Onboarding – made incredibly simple

Design a workflow that integrates with your database & tools, and manages onboarding without coordination overhead. Add in a custom client portal to give new customers or partners secure access to run workflows on their own.

Simplify complex onboarding for everyone

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Design custom, branded no-code forms that can be accessed externally

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Conduct submission reviews, capture and log decisions automatically

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Prescribe conditional action pathways based on inputs

Give relationship managers visibility and control

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Track onboarding progress in real-time. Customize views, add deadlines, and create reports

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Nudge coworkers or teams, and collaborate to resolve tasks

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Redelegate singular tasks or relationship management with a single click

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Automate key onboarding touchpoints

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Design automated email templates including data references, links & attachments

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Send with no-code email steps, or integrate your own email domain

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Include automated SMS, WhatsApp, and other chat format messages

Make customers & partners autonomous

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Build your portal on-brand and on-message

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Include onboarding & self-service workflows

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Assign Light Users, who can only access the portals you share with them

Ready to level-up your onboarding experience?

We'd love to schedule a personalized demo session with you, and show how your B2B Onboarding can run autopilot.

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