Customer stories
Swan offers cutting-edge banking products to customers, but they also take on accountability for regulatory compliance. KYC, KYB, and key AFC/AML functions are crucial processes they need to get right every time. That's where Next Matter comes in.
Houst needed the ability to build, track, and manage complex workflows without CS agents leaving the Front interface. Next Matter was the right solution, due to its straightforward, easy-to-use sidebar that CS teams could easily access from within Front. It fast emerged as the obvious choice.
Trade Republic improved their investigation workflows with compliance-proof workflow automation, boosting operational accuracy, efficiency and audit-readiness. With event-based triggers and investigative actions, they've scaled process execution cost-efficiently, without additional manpower.
BlueYard Capital, a venture capital firm, streamlined their operational processes and automated their quarterly reporting. Click to read the full story and discover how they leveraged Next Matter's workflow automation software to save time, improve data quality and focus on strategic initiatives.
Aerones needed to scale their Near-Miss workflow with operatives across multiple countries. Discover how they scaled operations while improving compliance with Next Matter.
Branch Insurance needed a solution to scale-up partner agency onboarding, and they needed it fast. Read how they did that with Next Matter and scaled up partner operations 7x in less than a year.
“We needed to find the sweet spot where we remove the compliance burden for our customers, but still offer a smooth onboarding experience for their users. Next Matter enabled that for us.”
HelloFreshGO implemented a robust, scalable field and tech support system with Next Matter, ensuring their customers can enjoy tasty lunches on-the-go with minimal disruption.
Home24 Outlet connects teams and functions with Next Matter, ensuring consistently exceptional customer experience across a growing number of locations.
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