MANAGER DASHBOARD
Stay on top of service.
‍Never drop the ball again.
Get full visibility over your service operations. Track and report on performance, spot bottlenecks, adapt, and improve.
100%
Operations on time today
14.3
Hours saved this week
0
Open escalations
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ENABLING 100% SERVICE RELIABILITY AT:
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Run service in workflows, not circles
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Make complex tasks easier for everyone
Use dynamic forms to simplify complex tasks. Â Add required inputs, clear work instructions, automations, and more.
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Standardize workflows for service processes
Design no-code workflows to replace manual processes. Tackle complexity with conditional logic, branching, and custom triggers.
Help service teams deliver 🔥 results without burning people
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Carry out reviews, approvals, and provide input in a single view.
Monitor team activity and automate escalations to stick to SLAs
Keep an eye on capacity and re-delegate to avoid overloading
Help teams deliver 🔥 results without burning people
Review, approve, and unblock
Carry out reviews, approvals, and provide input in a single view.
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Clarify deadlines for every intercations
Monitor team activity and automate escalations to stick to SLAs.
.png)
Manage team workloads proactively
Keep an eye on capacity and re-delegate to avoid overloading.
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Everything you need to drive service forward
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Transform your service operations in 3 easy steps
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1.
Book a call with a workflow expert 

Outline your current challenges, tech stack and API requirements, and get a personalized demo with the focus on your use case.
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2.
Try out Next Matter free of charge 

Get a custom-made workflow based on your exact requirements. Share it with your team, run tests, make changes, and evaluate.
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3.
Chose a plan and get started 

Work with our experts to outline your implementation roadmap, customize Next Matter, and onboard your teams.
Here's what customers are achieving right now
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Faster resolutions for customer claims
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Reduction in manual compliance tasks
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Scale up in partner operations in less than 1 year
(*these are actual customer results!)