MANAGER DASHBOARD

Stay on top of service.
‍Never drop the ball again.

Get full visibility over your service operations. Track and report on performance, spot bottlenecks, adapt, and improve.

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100%
Operations on time today
Operations on time today
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14.3
Hours saved this week
Hours saved this week
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0
Open escalations
Open escalations
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image of a women looking at the card details

“Managing processes manually was a quality & compliance risk. Now, we run customer onboarding at-scale and never miss a critical step.”

Maxim de juniac
chief service officer

Run service in workflows, not circles

Make complex tasks easier for everyone

Use dynamic forms to simplify complex tasks.  Add required inputs, clear work instructions, automations, and more.

Standardize workflows for service processes

Design no-code workflows to replace manual processes. Tackle complexity with conditional logic, branching, and custom triggers.

Help service teams deliver 🔥 results without burning people

Review, approve, and unblock Clarify deadlines for every interactionManage team workloads proactively

Review, approve, and unblock

Carry out reviews, approvals, and provide input in a single view.

Clarify deadlines for every interaction

Monitor team activity and automate escalations to stick to SLAs

Manage team workloads proactively

Keep an eye on capacity and re-delegate to avoid overloading

Help teams deliver 🔥 results without burning people

Review, approve, and unblock

Carry out reviews, approvals, and provide input in a single view.

Review, approve, and unblock

Clarify deadlines for every intercations

Monitor team activity and automate escalations to stick to SLAs.

Clarify deadlines for every interaction

Manage team workloads proactively

Keep an eye on capacity and re-delegate to avoid overloading.

Manage team workloads proactively

Everything you need to drive service forward

Transform your service operations in 3 easy steps

Book a call with a workflow expert 

1.
Book a call with a workflow expert 

Outline your current challenges, tech stack and API requirements, and get a personalized demo with the focus on your use case.
Try out Next Matter free of charge 

2.
Try out Next Matter free of charge 

Get a custom-made workflow based on your exact requirements. Share it with your team, run tests, make changes, and evaluate.
Chose a plan and get started 

3.
Chose a plan and get started 

Work with our experts to outline your implementation roadmap, customize Next Matter, and onboard your teams.

Here's what customers are achieving right now

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x
Faster resolutions for customer claims
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%
Reduction in manual compliance tasks
0
x
Scale up in partner operations in less than 1 year
(*these are actual customer results!)

Ready to learn about workflows for service operations?

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