pricing

Unlimited Process Optimisation.
Enterprise Customisation.

Unlimited Workflows
Unlimited Workflow Changes
Unlimited Workflow Steps
Unlimited Automations
Unlimited Integrations
Unlimited External Users
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"The pricing structure was straightforward and scalable, so there wasn’t a huge up-front barrier. Next Matter easily ticked every box."

Enterprise

Unlimited optimisation

$7,500
platform fee / month
+
$49
/ user / month
+
$1
per workflow run over 10,000/month
  • 300/minute  API Calls
  • 10.000+/month Workflow runs
  • Forward deployed engineer support
BOOK A DEMO

Enterprise Custom

Unlimited customisation

$ Custom
platform fee / month
  • Custom Limits
  • Custom Security & Governance
  • Custom Integrations
  • Custom Deployment
  • Custom SLAs
  • Custom CRM Sidebars
  • White Label
  • Custom Implementation Service
TALK TO SALES
ALL FEATURES & SERVICES
Enterprise
Enterprise Custom
Volume
Workflows
Unlimited
Unlimited
Workflow Runs
10,000+/month
Custom
Automation Steps
Unlimited
Unlimited
Guests
Unlimited
Unlimited
API Calls
300/minute
Custom
Build Custom Workflows
Drag and Drop Visual Builder
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Branching and Nesting
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Routing
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Data References
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Conditional Actions
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Image and File Upload
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Approvals/Reviews
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Deadlines/Escalations/Reminders
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Signature Field
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Out-of-Office
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Dynamic Forms
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No-Code Automations Library
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Barcode Scanner
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Custom & Event-Based Triggers
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Datasets
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Batch Launches
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Versioning
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Multi-Language End User UI
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API & Integrations
Public API Access
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No-Code Integrations (e.g., Zendesk, PostgreSQL)
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Custom Integrations (e.g., Oracle, SAP on Prem)
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Code integrations SQL, Scripts
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AI Automations and Integrations
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Webhook Triggers
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Priority processing of workflow runs
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Custom API rate limit
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Manager Dashboard
Dashboard Overview
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Performance Analytics
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Transactions Analytics
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Workflows Overview & Tables
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Capacity Monitoring
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Stages View
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Delegation/Redelegation
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Conditional Assignment
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Advanced Filtering
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Step Deadlines
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Advanced Decisions & Approvals
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Team & Guest Interfaces
Dynamic Input Forms
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Portals
Users & Guests
Users & Guests
CRM Sidebars (Zendesk, Front, Salesforce, Freshdesk)
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Custom CRM Sidebars
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Personalized Task Dashboards
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Deadlines & Reminders
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Notifications
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Mobile Apps (incl. QR Code Scan)
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Personalizations (Data References)
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Guest App Automations (e.g., DHL Shipping)
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App Audit Trail (Compliance-Ready)
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Enterprise Requiremenets
Sandbox Environment
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Multi-Environment
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Custom Email Domains
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Custom Domain
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Custom Branding
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Custom Contract (Terms and Conditions)
Data Retention
3 years
Custom
Custom DPA
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Additional Contract Requirements (e.g. DORA Addendum)
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White Label Workspace
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Custom Data Pipelines (e.g. S3 tunnel)
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SOC II Type 2
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GDPR + EU Hosting
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GDPR + EU Hosting
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Custom Data Residency Requirements
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Custom Deployment (e.g. AWS, Azure, GCP)
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Role-Based Access Control (RBAC)
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Google SSO
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Microsoft/Okta SSO
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User Provisioning (SCIM)
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SAML SSO
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Audit Logs
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Customer Support
Help Center Documentation
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In-App Workflow Templates
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Business Hour Chat Support
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Custom Availability and SLAs
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Implementation Service
Forward Deployed Engineer Support
Custom
Pricing

Enterprise

Unlimited optimisation

$7,500
platform fee / month
+
$49
/ user / month
+
$1
per workflow run over 10,000/month
    BOOK A DEMO

    Enterprise Custom

    Unlimited customisation

    $ Custom
    platform fee / month
      BOOK A DEMO

      Enterprise Process Orchestration & Automation in the AI-Era
      The modern enterprise skips 12-month rollouts. Pilots live in weeks. Adoption in days. Compliance by design. IT approved.

      Frequently Asked Questions

      What’s the difference between Users and Guests?

      Guests are unlimited and free. They can interact with your workflows by providing input through Next Matter forms, accessing external portals for self-service workflows, and receiving updates via integrated communication channels.

      Users, on the other hand, have full access to all platform capabilities. Depending on the permissions you assign, they can create, trigger, manage, and track workflows, or simply perform specific tasks within those workflows. You have complete control over what each user can do, ensuring flexibility and security in managing your operations.

      Why is there a fixed platform fee in addition to a per-user fee?

      Our pricing structure is designed to keep costs predictable as your business grows in complexity and volume. The fixed platform fee provides essential capabilities without extra charges for features you don't need, ensuring a smooth initial setup. As your requirements expand, this approach prevents costs from becoming a barrier to further automation. The per-user fee, on the other hand, corresponds to the number of actual users who need full platform access. Unlimited guest access also allows you to scale operations without incurring additional fees, keeping overall costs manageable.

      What is a workflow run, and why does each plan offer a different number of them?

      In most automation platforms, pricing is based on the number of tasks. Next Matter differs by focusing on complex workflows, which may include unlimited free tasks or steps. Each complete execution of a workflow, from start to finish, is counted as one workflow run. Our various plans offer specific amounts of workflow runs per month to match your needs, ensuring you pay only for what you require while accommodating peak times. This model allows you to scale operations efficiently and cost-effectively, without incurring extra costs due to workflow complexity.

      What if I have more questions?

      Easy! You can book a meeting here so we go through your needs, show you the platform and find the right plan for your operations. Alternatively you can read more about certain features in the help centre.