Unlimited Process Optimisation.
Enterprise Customisation.

UNLIMITED
Workflows
Workflow Changes
Workflow Steps
Automations
Integrations
External Users

Enterprise

Unlimited optimisation

€7,500
platform fee / month
+
€49
/ user / month
+
€1
per workflow run over 10,000/month
  • 300/minute  API Calls
  • 10.000+/month workflow runs
  • Forward deployed engineer support
BOOK A DEMO

Enterprise Custom

Unlimited customisation

€ Custom
platform fee / month
  • Custom Limits
  • Custom Security & Governance
  • Custom Integrations
  • Custom Deployment
  • Custom SLAs
  • Custom CRM Sidebars
  • White Label
  • Custom Implementation Service
TALK TO SALES
ALL FEATURES & SERVICES
Enterprise
Enterprise Custom
Volume
Workflows
Unlimited
Unlimited
Workflow Runs
10,000+/month
Custom
Automation Steps
Unlimited
Unlimited
Guests
Unlimited
Unlimited
API Calls
300/minute
Custom
Build Custom Workflows
Drag and Drop Visual Builder
Green check markGreen check mark
Branching and Nesting
Green check markGreen check mark
Routing
Green check markGreen check mark
Data References
Green check markGreen check mark
Conditional Actions
Green check markGreen check mark
Image and File Upload
Green check markGreen check mark
Approvals/Reviews
Green check markGreen check mark
Deadlines/Escalations/Reminders
Green check markGreen check mark
Signature Field
Green check markGreen check mark
Out-of-Office
Green check markGreen check mark
Dynamic Forms
Green check markGreen check mark
No-Code Automations Library
Green check markGreen check mark
Barcode Scanner
Green check markGreen check mark
Custom & Event-Based Triggers
Green check markGreen check mark
Datasets
Green check markGreen check mark
Batch Launches
Green check markGreen check mark
Versioning
Green check markGreen check mark
Multi-Language End User UI
Green check mark
API & Integrations
Public API Access
Green check markGreen check mark
No-Code Integrations (e.g., Zendesk, PostgreSQL)
Green check markGreen check mark
Custom Integrations (e.g., Oracle, SAP on Prem)
Green check mark
Code integrations SQL, Scripts
Green check mark
AI Automations and Integrations
Green check markGreen check mark
Webhook Triggers
Green check markGreen check mark
Priority processing of workflow runs
Green check mark
Custom API rate limit
Green check mark
Manager Dashboard
Dashboard Overview
Green check markGreen check mark
Performance Analytics
Green check markGreen check mark
Transactions Analytics
Green check markGreen check mark
Workflows Overview & Tables
Green check markGreen check mark
Capacity Monitoring
Green check markGreen check mark
Stages View
Green check markGreen check mark
Delegation/Redelegation
Green check markGreen check mark
Conditional Assignment
Green check markGreen check mark
Advanced Filtering
Green check markGreen check mark
Step Deadlines
Green check markGreen check mark
Advanced Decisions & Approvals
Green check markGreen check mark
Team & Guest Interfaces
Dynamic Input Forms
Green check markGreen check mark
Portals
Users & Guests
Users & Guests
CRM Sidebars (Zendesk, Front, Salesforce, Freshdesk)
Green check markGreen check mark
Custom CRM Sidebars
Green check mark
Personalized Task Dashboards
Green check markGreen check mark
Deadlines & Reminders
Green check markGreen check mark
Notifications
Green check markGreen check mark
Mobile Apps (incl. QR Code Scan)
Green check markGreen check mark
Personalizations (Data References)
Green check markGreen check mark
Guest App Automations (e.g., DHL Shipping)
Green check markGreen check mark
App Audit Trail (Compliance-Ready)
Green check markGreen check mark
Enterprise Requiremenets
Sandbox Environment
Green check markGreen check mark
Multi-Environment
Green check mark
Custom Email Domains
Green check markGreen check mark
Custom Domain
Green check mark
Custom Branding
Green check mark
Green check mark
Custom Contract (Terms and Conditions)
Data Retention
3 years
Custom
Custom DPA
Green check mark
Additional Contract Requirements (e.g. DORA Addendum)
Green check mark
White Label Workspace
Green check mark
Custom Data Pipelines (e.g. S3 tunnel)
Green check mark
SOC II Type 2
Green check markGreen check mark
GDPR + EU Hosting
Green check markGreen check mark
GDPR + EU Hosting
Green check markGreen check mark
Custom Data Residency Requirements
Green check mark
Custom Deployment (e.g. AWS, Azure, GCP)
Green check mark
Role-Based Access Control (RBAC)
Green check markGreen check mark
Google SSO
Green check markGreen check mark
Microsoft/Okta SSO
Green check markGreen check mark
User Provisioning (SCIM)
Green check mark
SAML SSO
Green check mark
Audit Logs
Green check markGreen check mark
Customer Support
Help Center Documentation
Green check markGreen check mark
In-App Workflow Templates
Green check markGreen check mark
Business Hour Chat Support
Green check markGreen check mark
Custom Availability and SLAs
Green check mark
Implementation Service
Forward Deployed Engineer Support
Custom
Pricing

Enterprise

Unlimited optimisation

€7,500
platform fee / month
+
€49
/ user / month
+
€1
per workflow run over 10,000/month
    BOOK A DEMO

    Enterprise Custom

    Unlimited customisation

    € Custom
    platform fee / month
      BOOK A DEMO

      Enterprise

      Unlimited optimisation

      $7,500
      platform fee / month
      +
      $49
      / user / month
      +
      $1
      per workflow run over 10,000/month
      • 300/minute  API Calls
      • 10.000+/month Workflow runs
      • Forward deployed engineer support
      BOOK A DEMO

      Enterprise Custom

      Unlimited customisation

      $ Custom
      platform fee / month
      • Custom Limits
      • Custom Security & Governance
      • Custom Integrations
      • Custom Deployment
      • Custom SLAs
      • Custom CRM Sidebars
      • White Label
      • Custom Implementation Service
      TALK TO SALES
      ALL FEATURES & SERVICES
      Enterprise
      Enterprise Custom
      Volume
      Workflows
      Unlimited
      Unlimited
      Workflow Runs
      10,000+/month
      Custom
      Automation Steps
      Unlimited
      Unlimited
      Guests
      Unlimited
      Unlimited
      API Calls
      300/minute
      Custom
      Build Custom Workflows
      Drag and Drop Visual Builder
      Green check markGreen check mark
      Branching and Nesting
      Green check markGreen check mark
      Routing
      Green check markGreen check mark
      Data References
      Green check markGreen check mark
      Conditional Actions
      Green check markGreen check mark
      Image and File Upload
      Green check markGreen check mark
      Approvals/Reviews
      Green check markGreen check mark
      Deadlines/Escalations/Reminders
      Green check markGreen check mark
      Signature Field
      Green check markGreen check mark
      Out-of-Office
      Green check markGreen check mark
      Dynamic Forms
      Green check markGreen check mark
      No-Code Automations Library
      Green check markGreen check mark
      Barcode Scanner
      Green check markGreen check mark
      Custom & Event-Based Triggers
      Green check markGreen check mark
      Datasets
      Green check markGreen check mark
      Batch Launches
      Green check markGreen check mark
      Versioning
      Green check markGreen check mark
      Multi-Language End User UI
      Green check mark
      API & Integrations
      Public API Access
      Green check markGreen check mark
      No-Code Integrations (e.g., Zendesk, PostgreSQL)
      Green check markGreen check mark
      Custom Integrations (e.g., Oracle, SAP on Prem)
      Green check mark
      Code integrations SQL, Scripts
      Green check mark
      AI Automations and Integrations
      Green check markGreen check mark
      Webhook Triggers
      Green check markGreen check mark
      Priority processing of workflow runs
      Green check mark
      Custom API rate limit
      Green check mark
      Manager Dashboard
      Dashboard Overview
      Green check markGreen check mark
      Performance Analytics
      Green check markGreen check mark
      Transactions Analytics
      Green check markGreen check mark
      Workflows Overview & Tables
      Green check markGreen check mark
      Capacity Monitoring
      Green check markGreen check mark
      Stages View
      Green check markGreen check mark
      Delegation/Redelegation
      Green check markGreen check mark
      Conditional Assignment
      Green check markGreen check mark
      Advanced Filtering
      Green check markGreen check mark
      Step Deadlines
      Green check markGreen check mark
      Advanced Decisions & Approvals
      Green check markGreen check mark
      Team & Guest Interfaces
      Dynamic Input Forms
      Green check markGreen check mark
      Portals
      Users & Guests
      Users & Guests
      CRM Sidebars (Zendesk, Front, Salesforce, Freshdesk)
      Green check markGreen check mark
      Custom CRM Sidebars
      Green check mark
      Personalized Task Dashboards
      Green check markGreen check mark
      Deadlines & Reminders
      Green check markGreen check mark
      Notifications
      Green check markGreen check mark
      Mobile Apps (incl. QR Code Scan)
      Green check markGreen check mark
      Personalizations (Data References)
      Green check markGreen check mark
      Guest App Automations (e.g., DHL Shipping)
      Green check markGreen check mark
      App Audit Trail (Compliance-Ready)
      Green check markGreen check mark
      Enterprise Requiremenets
      Sandbox Environment
      Green check markGreen check mark
      Multi-Environment
      Green check mark
      Custom Email Domains
      Green check markGreen check mark
      Custom Domain
      Green check mark
      Custom Branding
      Green check mark
      Green check mark
      Custom Contract (Terms and Conditions)
      Data Retention
      3 years
      Custom
      Custom DPA
      Green check mark
      Additional Contract Requirements (e.g. DORA Addendum)
      Green check mark
      White Label Workspace
      Green check mark
      Custom Data Pipelines (e.g. S3 tunnel)
      Green check mark
      SOC II Type 2
      Green check markGreen check mark
      GDPR + EU Hosting
      Green check markGreen check mark
      GDPR + EU Hosting
      Green check markGreen check mark
      Custom Data Residency Requirements
      Green check mark
      Custom Deployment (e.g. AWS, Azure, GCP)
      Green check mark
      Role-Based Access Control (RBAC)
      Green check markGreen check mark
      Google SSO
      Green check markGreen check mark
      Microsoft/Okta SSO
      Green check markGreen check mark
      User Provisioning (SCIM)
      Green check mark
      SAML SSO
      Green check mark
      Audit Logs
      Green check markGreen check mark
      Customer Support
      Help Center Documentation
      Green check markGreen check mark
      In-App Workflow Templates
      Green check markGreen check mark
      Business Hour Chat Support
      Green check markGreen check mark
      Custom Availability and SLAs
      Green check mark
      Implementation Service
      Forward Deployed Engineer Support
      Custom
      Pricing

      Enterprise

      Unlimited optimisation

      $7,500
      platform fee / month
      +
      $49
      / user / month
      +
      $1
      per workflow run over 10,000/month
        BOOK A DEMO

        Enterprise Custom

        Unlimited customisation

        $ Custom
        platform fee / month
          BOOK A DEMO

          "The pricing structure was straightforward and scalable, so there wasn’t a huge up-front barrier. Next Matter easily ticked every box."

          Maxim de juniac
          chief service officer

          Frequently Asked Questions

          What’s the difference between Users and Guests?

          Guests are unlimited and free. They can interact with your workflows by providing input through Next Matter forms, accessing external portals for self-service workflows, and receiving updates via integrated communication channels.

          Users, on the other hand, have full access to all platform capabilities. Depending on the permissions you assign, they can create, trigger, manage, and track workflows, or simply perform specific tasks within those workflows. You have complete control over what each user can do, ensuring flexibility and security in managing your operations.

          Why is there a fixed platform fee in addition to a per-user fee?

          Our pricing structure is designed to keep costs predictable as your business grows in complexity and volume. The fixed platform fee provides essential capabilities without extra charges for features you don't need, ensuring a smooth initial setup. As your requirements expand, this approach prevents costs from becoming a barrier to further automation. The per-user fee, on the other hand, corresponds to the number of actual users who need full platform access. Unlimited guest access also allows you to scale operations without incurring additional fees, keeping overall costs manageable.

          What is a workflow run, and why does each plan offer a different number of them?

          In most automation platforms, pricing is based on the number of tasks. Next Matter differs by focusing on complex workflows, which may include unlimited free tasks or steps. Each complete execution of a workflow, from start to finish, is counted as one workflow run. Our various plans offer specific amounts of workflow runs per month to match your needs, ensuring you pay only for what you require while accommodating peak times. This model allows you to scale operations efficiently and cost-effectively, without incurring extra costs due to workflow complexity.

          What if I have more questions?

          Easy! You can book a meeting here so we go through your needs, show you the platform and find the right plan for your operations. Alternatively you can read more about certain features in the help centre.