GUEST APPS

Deliver satisfying service experiences for everyone

Enable customers, partners, & suppliers with service apps that make it predictably simple to do business with you.

Design self-service experiences that satisfy

Design custom-branded client portals and fill them with the workflows, apps, and services your people need to take action on their own.

Make complex service interactions  
reliably simple

Guest App Automations

Use powerful, no-code and custom automations with your favorite tools to automate tasks for guest users

Personalized Experiences

Use data references to personalize guest interactions, ensure accuracy, and save time for service teams.

Compliant by design

Guarantee security and compliance. Guest interactions are end-to-end encrypted and audit-ready.

Make complex interactions delightfully simple

Guest App Automations

Carry out reviews, approvals, and provide input in a single view.

Clarify deadlines for every intercations

Monitor team activity and automate escalations to stick to SLAs.

Manage team workloads proactively

Keep an eye on capacity and re-delegate to avoid overloading.

Enabling the launch of the Trade Republic banking card

• 4 million customers in 17 countries
• High demand and long waitlist
• Strictly regulated and critical workflow

Dependable service experiences for the people you depend on

Transform your service operations in 3 easy steps

Book a call with a workflow expert 

1.
Book a call with a workflow expert 

Outline your current challenges, tech stack and API requirements, and get a personalized demo with the focus on your use case.
Try out Next Matter free of charge 

2.
Try out Next Matter free of charge 

Get a custom-made workflow based on your exact requirements. Share it with your team, run tests, make changes, and evaluate.
Chose a plan and get started 

3.
Chose a plan and get started 

Work with our experts to outline your implementation roadmap, customize Next Matter, and onboard your teams.