Enterprise workflow automation for service teams
Build, run, and track integrated service workflows. Connect service teams to the people and systems they rely on to get the job done right.
Next Matter takes variability out of your most important service workflows
and replaces it with 100% reliable, compliant automation that people love to use.
Builder Toolbox
Recreate multi-team and multi-system service processes as tailor-fit automated workflows
Integrate your service tech stack with custom REST API, to automate tasks, leverage data, and eliminate errors
Build custom components and automations for industry and use-case specific requirements
Manager Dashboard
Standardize benchmarks & SLAs, automate orchestration, and scale-up service.
Activate teams, suppliers, customers and partners to complete tasks without coordination
Optimize workflows instantly with no-code, incorporate learnings and iterate fast
TEAM APPS
Connect service teams with operations and other teams to collaborate seamlessly across systems
Enable team users to focus on the task at-hand with clean, responsive app experiences
Deliver satisfying service, on-time and in-full, for your most complex processes
GUEST APPS
Engage anyone with public forms, omnichannel notifications, and embedded service apps
Foster greater autonomy & self-service using custom client portals
Simplify service interactions with powerful in-app automations
Customer STORIES
Enterprise Automation
Expect the highest standards of security, scalability, and reliability: SOC2 Type II & GDPR, role-based access, full audit logs, and more.
Integrate your BI/ETL pipeline to automate flows into your data warehouse. Build dashboards & workflows on top of it.
Design the right deployment for your business, including custom white-label workspace, forms, portals, and custom domains.
Work with our experts to implement your automation roadmap, onboard your teams, and get more out of Next Matter.
