DO SErVICE RIGHT. Every single time.
Enterprise-grade workflows and apps for service teams in high-stakes environments.
Uphold Service Standards.
Meet Compliance Requirements.
Deliver satisfying experiences.
Flexible Workflow Platform.
Reliable Service.
Connect anything.
RESOLVE EVERYTHING.
“Without Next Matter, achieving this scale of integration across people, tasks, emails and software for complete oversight and traceability would not have been possible.”
Reduction in manual compliance tasks
"We have regular audits, and if we don't have the right systems and processes it could be a critical issue. Next Matter enabled us to go from idea, to working process, to go-live with a reliable solution in a matter of days."
“Instead of 3 weeks it takes us 3 days to resolve merchant claims."
Faster resolution of B2B merchant claims
Reliable service workflows
when CX and EX matters most
Automate who does what by when once a customer request is received. Build workflows involving internal and external stakeholders, integrating your systems and automating tasks.
Automate who does what by when once a customer request is received. Build workflows involving internal and external stakeholders, integrating your systems and automating tasks.
ENTERPRISE SERVICE
WITH ENTERPRISE RELIABILITY
Governance & Control
Get enterprise-grade security, compliance, scalability, and reliability: SOC2, GDPR, audit logs, and more.
Data & Analytics
Integrate your BI/ETL pipeline to automate flows into your data warehouse. Build dashboards and workflows on top of it.
Custom Deployment
Customize your deployment with your cloud (AWS, Azure, Google), white-label workspaces, forms, portals, and domains.
Implementation Services
Work with our service experts or official partners to implement your automation roadmap and onboard your teams.
ENTERPRISE SERVICE
WITH ENTERPRISE RELIABILITY
