Build workflows.Deliver experiences.
Connect people, systems and data with end-to-end experiences, powered by workflow automation. Easy to integrate and infinitely customizable.
Design the perfect workflow
Drag-and-drop to create workflows that thread together human tasks, system automations and database interactions — no compromises, no glue code.
Integrate systems, automate work, do magic with data
Bring your stack together and let workflows do the busywork — end to end.
Integrate your systems & apps
Connect your service platform, CRM, communications tools and custom-built systems directly to Next Matter.
Automate work & tasks
Configure no-code and low-code automations to eliminate manual work and make system tasks happen automatically.
Use data 1,000 different ways
Use database integrations and tables to structure, manipulate, reference and automate data within your workflows.
Create interfaces & experiences that enable people
Team Interfaces
Powerful end-user interfaces and automations that remove manual work and orchestrate teams through complex processes.
Guest Interfaces
Forms, portals and approval interfaces that enable easy interactions and more self-service for your customers, partners and suppliers.
Dashboards for managers
Tables and databases you can customize and manipulate to help managers focus on the metrics that matter most.
A workflow toolbox ready for complex jobs
Design workflows visually. Sprinkle in no-code automations. Customize triggers, webhooks and API calls. Build it your way — no compromises.
Build with UI & AI
Drag-and-drop or create with AI
Branching & Nesting
Group steps inside parallel steps
Conditional logic
Steer actions based on inputs
Routing
Create multiple loops & branches
Reviews & Approvals
Decisions made ready in seconds
Multiple triggers
Webhook, recurring, and more
Batch launch
Trigger multiple instances in bulk
API & REST
Set up any 3rd party automation
Portals
Branded, self-service interfaces
Public forms
Engage with any external users
Dashboards
Custom tables, filters & alerts
Builder Assistant
Build, debug & more with AI
Roadmap
Organizational tool for builders
Sandbox
Run tests in a safe environment
Version control
View & roll back to prior versions
Changelog
Every change logged & auditable
Integrations that do the heavy lifting
Connect workflows and get more out of the tools you rely on every day. Use no-/low-code and custom APIs to automate tasks, put your data to work and create better experiences for teams, customers and partners.
View all integrations →Use automation templates
Add no-code and low-code automations using our library of predefined templates.
Build custom integrations
Connect to anything with an API, including custom software and in-house systems.
Connect your data pipeline
Integrate your BI/ETL pipeline and automate data flows securely into your warehouse.
Powerful forms that end users love
Create engaging, form-based apps and include all the automations you need to make task completion simple for users.
Learn more about forms →Many ways to get started — choose yours
Build it with your team
Sign up and start building. Connect your tools, run tests, share and optimize. Consult our builder resources or contact our experts for support.
Start building →Build it with our automation experts
Let us help you get started fast. Work with our experts to outline your implementation roadmap, customize Next Matter and onboard your teams.
Talk to an expert →Build it with a certified partner
Leverage the industry knowledge and expertise of a certified implementation partner to make Next Matter sit at the heart of your service operations.
Find a partner →Builders love Next Matter — here's why
Next Matter ticks every box for us
"Next Matter had the right visuals and workflows with a mix of manual and automated tasks, traceability tools, as well as conditional assignment and escalation."
From idea to "go-live" in a matter of days
"Next Matter enabled us to go from idea, to working process, to go-live with a reliable solution in a matter of days. That kind of speed and efficiency is highly valuable."
We automate workflows exactly as we want
"Next Matter was the only solution that could automate our workflows exactly as we wanted. It's simple, integrates with all our tools and is super easy to use."
Wouldn't have been possible without it
"Without Next Matter, achieving this scale of integration across people, tasks, emails and software for complete oversight and traceability would not have been possible."