Global fund ops, run without the mailbox

01 — The problem

Fund admin was running our team, not the other way round

Capital calls, NAV, KYC and reporting lived in spreadsheets, email chains and Outlook mailboxes that nobody really owned. Specialists began each day reviewing threads to establish what had changed overnight. Quarter-end required extended hours and manual version control, with a risk that items handled by forwarded email would be missed and only surface during audit. A large share of the team’s time went on coordination rather than specialist work.

02 — What we did

One orchestrated view across fund & investor ops

• visibilitySingle live view. Every fund and investor task in one place, across jurisdictions and fund structures.
• sync_altBi-directional workflows. Ocorian and the client team work the same task - no rekeying, no chase emails.
• verifiedControls baked in. AIFMD, SEC, FATCA/CRS approvals and audit trail enforced on every run.

03 — The payoff

Faster cycles, fewer errors, audit-ready

Routine fund-ops work that used to live in inboxes now closes inside SLA, with a complete audit trail and no end-of-month firefighting.

“Next Matter is a step change for how we run things at Ocorian. Everything and everyone should be on Next Matter.”

Operations Leadership — Ocorian Fund & Corporate Services