In wealth and client operations, every action has to be defensible, so AI agents can't act unsupervised. The pattern that works is to embed them inside audited workflows with human approval points, on top of the systems you already run.
Next Matter does exactly this. AI agents and automation where they help, human approvals where they're required, and a timestamped audit trail throughout. Trade Republic runs bank-grade client operations at consumer scale this way, and Swan runs embedded-finance operations without tying up engineering.
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