---
title: "Workflow Builder | Next Matter"
description: "Build workflows and deliver experiences. Connect people, systems and data with end-to-end automation - easy to integrate, infinitely customizable."
lang: en
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---

[![Next Matter Logo](/__l5e/assets-v1/aab354c2-e169-46fe-8e9b-0e78438471d3/nextmatter-logo.svg)](/)

-   [Solutions](/solutions)
    
    [
    
    grid\_view 
    
    Solutions Overview
    
    Personas, capabilities, and proof
    
    
    
    ](/solutions)[
    
    smart\_toy 
    
    AI Orchestration
    
    Coordinate agents across your stack
    
    
    
    ](/solutions/ai-orchestration)[
    
    library\_books 
    
    Workflow Library
    
    Remix production-ready workflows
    
    
    
    ](/remix)
    
    Case Studies
    
    [
    
    ![Ocorian](https://cdn.prod.website-files.com/69a7f71677d8045f0f2d982a/69a7f71677d8045f0f2da4e8_Ocorian_trustbar.svg)
    
    Ocorian
    
    1,800 Employees • Fund Administrator
    
    
    
    ](/case-studies/ocorian)[
    
    ![Trade Republic](https://cdn.prod.website-files.com/69a7f71677d8045f0f2d982a/69a7f71677d8045f0f2da4e9_traderpublic_trustbar.svg)
    
    Trade Republic
    
    10M Customers • Online Trading Platform
    
    
    
    ](/case-studies/trade-republic)[
    
    ![b2Venture](/__l5e/assets-v1/40232f5e-b66d-45f6-8d04-8be40304d172/b2venture-logo.png)
    
    b2Venture
    
    $800mn AUM • Venture Capital Firm
    
    
    
    ](/case-studies/b2venture)[
    
    ![Swan](/__l5e/assets-v1/ef4919d4-3042-430f-b1a2-10b7da14c889/swan-logo.webp#lh=1500x401)
    
    Swan
    
    BaaS leader • Embedded Banking Platform
    
    
    
    ](/case-studies/swan)
    
-   [Platform](/platform)
    
    [
    
    hub 
    
    Platform Overview
    
    Built for Fund Operations
    
    
    
    ](/platform)[
    
    build 
    
    Workflow Builder
    
    Build long-running orchestrations
    
    
    
    ](/workflow-builder)[
    
    smart\_toy 
    
    AI & Automation
    
    Agents, models and guardrails
    
    
    
    ](/ai-and-automation)[
    
    extension 
    
    Integrations
    
    Core Ledger & Ecosystem Connectivity
    
    
    
    ](/integrations)[
    
    verified\_user 
    
    Governance & Audit
    
    Approvals and a full audit trail
    
    
    
    ](/governance-and-audit)[
    
    shield 
    
    Security
    
    SOC 2, ISO 27001, data residency
    
    
    
    ](/security)
    
-   Resources
    
    [
    
    forum 
    
    Ask a Technical Question
    
    Chat with the docs AI assistant
    
    
    
    ](https://help.nextmatter.com/docs/integrate-across-tools?assistant)[
    
    campaign 
    
    Opinions
    
    Perspectives from our team
    
    
    
    ](/opinions)
    

[Sign in](https://app.nextmatter.com/login) [Talk to us](/book-a-demo)

![](/__l5e/assets-v1/66c56d5d-9739-4c3f-acbe-e8fe8e16a313/ai-orchestration-hero-orb.png)

account\_tree Workflow Builder

# Build workflows. Deliver experiences. 

Connect people, systems and data with end-to-end experiences, powered by workflow automation. Easy to integrate and infinitely customizable.

[Get started](/book-a-demo) [See a live walkthrough](/book-a-demo)

## Design the perfect workflow

Drag-and-drop to create workflows that thread together human tasks, system automations and database interactions - no compromises, no glue code.

Trigger 

Start - New Investor Subscription 

Integration 

Pull KYC Data (CRM) 

Decision 

Risk Review - Approve Y/N? Compliance Analyst 

Yes 

Routing 

Route by Decision 

Database 

Update Fund Admin Platform 

Conditional 

If approved → Onboard Investor 

No 

End 

Return to Compliance Queue Notify with review reason 

## Integrate systems, automate work, do magic with data

Bring your stack together and let workflows do the busywork - end to end.

Z Update ticket · Zendesk · template

### Integrate your systems & apps

Connect your service platform, CRM, communications tools and custom-built systems directly to Next Matter.

N Calculate Formula · Automation · template

### Automate work & tasks

Configure no-code and low-code automations to eliminate manual work and make system tasks happen automatically.

S Create inventory record · Salesforce · template

### Use data 1,000 different ways

Use database integrations and tables to structure, manipulate, reference and automate data within your workflows.

## Create interfaces & experiences that enable people

### Team Interfaces

Powerful end-user interfaces and automations that remove manual work and orchestrate teams through complex processes.

### Guest Interfaces

Forms, portals and approval interfaces that enable easy interactions and more self-service for your customers, partners and suppliers.

### Dashboards for managers

Tables and databases you can customize and manipulate to help managers focus on the metrics that matter most.

## A workflow toolbox ready for complex jobs

Design workflows visually. Sprinkle in no-code automations. Customize triggers, webhooks and API calls. Build it your way - no compromises.

#### Build with UI & AI

Drag-and-drop or create with AI

#### Branching & Nesting

Group steps inside parallel steps

#### Conditional logic

Steer actions based on inputs

#### Routing

Create multiple loops & branches

#### Reviews & Approvals

Decisions made ready in seconds

#### Multiple triggers

Webhook, recurring, and more

#### Batch launch

Trigger multiple instances in bulk

#### API & REST

Set up any 3rd party automation

#### Portals

Branded, self-service interfaces

#### Public forms

Engage with any external users

#### Dashboards

Custom tables, filters & alerts

#### Builder Assistant

Build, debug & more with AI

#### Roadmap

Organizational tool for builders

#### Sandbox

Run tests in a safe environment

#### Version control

View & roll back to prior versions

#### Changelog

Every change logged & auditable

## Integrations that do the heavy lifting

Connect workflows and get more out of the tools you rely on every day. Use no-/low-code and custom APIs to automate tasks, put your data to work and create better experiences for teams, customers and partners.

[View all integrations →](/integrations)

### Use automation templates

Add no-code and low-code automations using our library of predefined templates.

### Build custom integrations

Connect to anything with an API, including custom software and in-house systems.

### Connect your data pipeline

Integrate your BI/ETL pipeline and automate data flows securely into your warehouse.

Forms

## Powerful forms that end users love

Create engaging, form-based apps and include all the automations you need to make task completion simple for users.

[Learn more about forms →](/guest-interfaces)

Request type · Product replacement

Order number

Reason for return…

Upload photo

Submit request 

## Many ways to get started - choose yours

Option 01

### Build it with your team

Sign up and start building. Connect your tools, run tests, share and optimize. Consult our builder resources or contact our experts for support.

[Start building →](/book-a-demo)

Option 02

### Build it with our automation experts

Let us help you get started fast. Work with our experts to outline your implementation roadmap, customize Next Matter and onboard your teams.

[Talk to an expert →](/book-a-demo)

Option 03

### Build it with a certified partner

Leverage the industry knowledge and expertise of a certified implementation partner to make Next Matter sit at the heart of your service operations.

[Find a partner →](/book-a-demo)

## Builders love Next Matter - here's why

Capability

### Next Matter ticks every box for us

> "Next Matter had the right visuals and workflows with a mix of manual and automated tasks, traceability tools, as well as conditional assignment and escalation."

MJ

Maxime de Juniac

Chief Service Officer, Swan

Speed

### From idea to "go-live" in a matter of days

> "Next Matter enabled us to go from idea, to working process, to go-live with a reliable solution in a matter of days. That kind of speed and efficiency is highly valuable."

MR

Manuel Rodriquez Fraga

Strategic Ops, Trade Republic

Customization

### We automate workflows exactly as we want

> "Next Matter was the only solution that could automate our workflows exactly as we wanted. It's simple, integrates with all our tools and is super easy to use."

FD

Frank Diete

COO, Home24 Outlets

Magic

### Wouldn't have been possible without it

> "Without Next Matter, achieving this scale of integration across people, tasks, emails and software for complete oversight and traceability would not have been possible."

AW

Alina Weltle

Ops Excellence Manager, Foodji

## See how to orchestrate processes

[Book a live walkthrough with our team](/book-a-demo)

![Next Matter](/__l5e/assets-v1/aab354c2-e169-46fe-8e9b-0e78438471d3/nextmatter-logo.svg)

The agentic operating system for modern financial services. A Daizy company.

[](https://www.linkedin.com/company/nextmatter)

Case studies

-   [Ocorian](/case-studies/ocorian)
-   [Trade Republic](/case-studies/trade-republic)
-   [Swan](/case-studies/swan)
-   [b2Venture](/case-studies/b2venture)
-   [All case studies](/case-studies)

Solutions

-   [Solutions overview](/solutions)
-   [AI Orchestration](/solutions/ai-orchestration)
-   [Workflow library](/remix)

Platform

-   [Platform overview](/platform)
-   [Workflow Builder](/workflow-builder)
-   [AI & Automation](/ai-and-automation)
-   [Integrations](/integrations)
-   [Governance & Audit](/governance-and-audit)
-   [Security](/security)
-   [System status](https://status.nextmatter.com/)

Capabilities

-   [AI Financial Reporting](/ai-financial-reporting)
-   [Operational Intelligence](/operational-intelligence)
-   [Exception Handling](/exception-handling)
-   [Team Interfaces](/team-interfaces)
-   [Guest Interfaces](/guest-interfaces)
-   [Manager Dashboard](/manager-dashboard)
-   [Builder Toolbox](/builder-toolbox)

Company

-   [About](/about)
-   [Careers](/careers)
-   [Opinions](/opinions)
-   [Answers](/answers)
-   [Documentation](https://help.nextmatter.com/docs/integrate-across-tools)
-   [Ask a Technical Question](https://help.nextmatter.com/docs/integrate-across-tools?assistant)

Certified Secure

[![AICPA SOC 2 for Service Organizations](https://cdn.prod.website-files.com/69a7f71677d8045f0f2d982a/69a7f71677d8045f0f2da55f_logo_SOC2.svg)](https://app.drata.com/trust/d62cb1a1-96df-4741-8058-97ecbc4ff345/) [![GDPR compliant](https://cdn.prod.website-files.com/69a7f71677d8045f0f2d982a/69a7f71677d8045f0f2da561_logo_GDPR.svg)](https://app.drata.com/trust/d62cb1a1-96df-4741-8058-97ecbc4ff345/) [![SOC 2 Type 2 compliant 2025](https://cdn.prod.website-files.com/69a7f71677d8045f0f2d982a/69eb389eff4de1586e1d2f14_Daizy%20SOC%202%20Type%202.png)](https://app.drata.com/trust/d62cb1a1-96df-4741-8058-97ecbc4ff345/)

© 2026 Daizy NM Ltd. All rights reserved.  A Daizy company 

[Terms of Service](/terms-of-service) [Privacy Policy](/privacy-policy) [Data Processing Agreement](/data-processing-agreement)

Solutions

-   [Solutions Overview](/solutions)
-   [AI Orchestration](/solutions/ai-orchestration)
-   [Workflow Library](/remix)

Case Studies

-   [Ocorian](/case-studies/ocorian)
-   [Trade Republic](/case-studies/trade-republic)
-   [b2Venture](/case-studies/b2venture)
-   [Swan](/case-studies/swan)

Platform

-   [Platform Overview](/platform)
-   [Workflow Builder](/workflow-builder)
-   [AI & Automation](/ai-and-automation)
-   [Integrations](/integrations)
-   [Governance & Audit](/governance-and-audit)
-   [Security](/security)

Resources

-   [Ask a Technical Question](https://help.nextmatter.com/docs/integrate-across-tools?assistant)
-   [Opinions](/opinions)

[Sign in](https://app.nextmatter.com/login) [Talk to us](/book-a-demo)