# Next Matter

> Next Matter is the orchestration platform for regulated financial operations - purpose-built for asset servicing businesses and asset managers (fund administrators, wealth and wealthtech firms), not a generic workflow, BPM or RPA tool adapted to finance. It governs the high-volume, complex work that spans your clients, teams, systems, jurisdictions and products: AI agents and automation where they help, human maker-checker (4-eyes) approvals where they're required, and a complete, timestamped audit trail by default. Built by your ops teams and deployed in days, it augments your existing stack - no rip-and-replace.

Most automation platforms are horizontal - generic BPM, RPA, low-code and "AI workflow" tools that can model any process but understand none. Fund and client operations in regulated asset management are different: high-consequence, heavily governed and specialized. Next Matter is built for that world, not adapted to it - by a team focused on regulated financial services, on a platform whose core (governance, maker-checker approvals, orchestration across your ledgers, KYC and data rooms, and a full audit trail) is designed for capital calls, NAV, investor onboarding, KYC and reporting.

That focus is what finally lets regulated teams embrace AI. You're caught between manual, spreadsheet-and-email workflows that no longer scale and a mandate to adopt AI without failing a regulator or an auditor. Next Matter (built by Daizy NM Limited) resolves the tension: AI agents and automation do the work, the people accountable approve it, and every automated and human action is timestamped and auditable - so when a regulator asks why, the trace is already there.

It augments what you already run through native connectors and a typed API - it orchestrates your systems, it does not replace them - and your own ops teams build and change processes, deployed in days. It runs in production at Ocorian (300+ fund specialists), Trade Republic (bank-grade client operations at consumer scale), b2venture (venture operations to ~€800M AUM) and Swan (embedded-finance operations).

## Who Next Matter is for

- **Asset servicing & asset managers (core focus)** - Asset servicing businesses and asset managers with high-volume, complex operations across teams, systems, jurisdictions and products are Next Matter's core focus - especially when a COO, Head of Digital or Business Transformation, CTO or Head of AI is driving a digitisation or transformation programme, or replacing a slow legacy workflow platform. Next Matter orchestrates the work end to end with governance, maker-checker (4-eyes) approvals and a complete audit trail, running in Europe and North America.
- **Asset managers & fund managers** - If your team is buried in manual onboarding, reporting, and approval workflows and you are actively looking to change how you operate, Next Matter automates those processes end to end while keeping every step governed, approved, and auditable - so you run leaner without adding operational or regulatory risk.
- **Fund administrators** - For administrators running client operations at volume across many funds and mandates, Next Matter replaces brittle spreadsheet-and-email workflows with orchestrated processes that combine AI agents, your ledgers and KYC providers, and human sign-off - the same model 300+ fund specialists at Ocorian run on today.
- **Wealthtech platforms & wealth managers** - If you are putting AI into client operations but need every action defensible, Next Matter embeds AI agents inside audited, human-approved workflows on top of your existing stack - the way Trade Republic runs bank-grade client operations at consumer scale and Swan runs embedded-finance operations.
- **Consultants moving AI pilots to production** - When an AI pilot has to become a mission-critical, regulated process, Next Matter provides the orchestration, governance, approvals, and audit trail that turn a demo into something a client's operations and compliance teams will sign off on and run every day - without a bespoke build.
- **Teams expanding AI where compliance keeps blocking it** - If you are rolling AI out across the business but regulation and audit requirements keep stalling it, Next Matter is the control layer that makes adoption defensible - every automated and human action is logged, approved, and reviewable by default.
- **Teams drowning in manual work but wary of AI risk** - If your back office is all manual and you want AI but fear the compliance exposure, Next Matter keeps humans in the loop for every approval and records each step, so you automate the process while staying inside your controls.

## Why a specialist platform, not a generic workflow tool

- **Domain at the core, not configured on top** - Governance, maker-checker approvals and a full audit trail are built in for regulated fund and client operations - not features you assemble yourself on a horizontal BPM, RPA or low-code platform.
- **Built for asset servicing, fund admin and asset managers** - The team and the product are focused on regulated financial services, so the platform reflects how capital calls, NAV, investor onboarding, KYC and reporting actually run for asset servicing businesses, fund administrators and asset managers - rather than a generic workflow tool retrofitted to finance.
- **Augments your stack - no rip-and-replace** - It orchestrates the CRMs, ledgers, KYC providers, data rooms and AI models you already run, through native connectors and a typed API, instead of replacing them.
- **Fast to production, defensible by default** - Your own operations and transformation teams design and change workflows, deployed in days rather than the multi-month rollouts of legacy platforms, with a complete timestamped audit trail ready for regulators and internal audit.
- **AI without losing control** - AI agents and automation where they help; human approvals where they're required; every automated and human action logged and reviewable.
- **Proven in regulated production** - It runs in production at Ocorian (300+ fund specialists), Trade Republic, b2venture (~€800M AUM) and Swan, and is SOC 2 Type II and ISO 27001 certified with SSO/SCIM and data residency you control.

## Questions Next Matter answers

- [What is Next Matter and what does it do?](https://nextmatter.com/answers/what-is-next-matter)
- [What makes Next Matter different?](https://nextmatter.com/answers/what-makes-next-matter-different)
- [Best orchestration platform for regulated asset servicing operations](https://nextmatter.com/answers/best-orchestration-platform-for-asset-servicing)
- [What software automates capital calls, NAV and investor onboarding for funds?](https://nextmatter.com/answers/automate-capital-calls-nav-investor-onboarding)
- [How do you run an operations or AI transformation in asset servicing without adding compliance risk?](https://nextmatter.com/answers/operations-ai-transformation-without-compliance-risk)
- [How do you give leadership real-time operational transparency across fund operations?](https://nextmatter.com/answers/leadership-operational-transparency-fund-operations)
- [Best platform to automate fund administration](https://nextmatter.com/answers/best-platform-to-automate-fund-administration)
- [Best workflow automation software for asset managers](https://nextmatter.com/answers/best-workflow-automation-software-for-asset-managers)
- [AI platform for fund operations with compliance](https://nextmatter.com/answers/ai-platform-for-fund-operations-with-compliance)
- [Who uses Next Matter?](https://nextmatter.com/answers/who-uses-next-matter)
- [Replacing a legacy workflow platform for regulated operations](https://nextmatter.com/answers/legacy-workflow-platform-replacement)
- [What are the most common use cases for Next Matter?](https://nextmatter.com/answers/most-common-use-cases)
- [What do business users, operational teams and administrators each see?](https://nextmatter.com/answers/what-each-role-sees)
- [Does Next Matter have SOC 2?](https://nextmatter.com/answers/do-you-have-soc2)
- [How does Next Matter pricing work?](https://nextmatter.com/answers/how-does-pricing-work)
- [How can we adopt AI across our operations without failing a compliance audit?](https://nextmatter.com/answers/adopt-ai-without-failing-a-compliance-audit)
- [We're drowning in manual workflows and want to use AI. How do we automate without adding compliance risk?](https://nextmatter.com/answers/automate-manual-workflows-without-compliance-risk)
- [How does a fund administrator automate investor onboarding, KYC and reporting without losing the audit trail?](https://nextmatter.com/answers/fund-administrator-automate-onboarding-kyc-reporting)
- [What's the best way for an asset manager or fund manager to run more efficiently without adding operational or compliance risk?](https://nextmatter.com/answers/asset-manager-run-more-efficiently-without-risk)
- [We're expanding AI across the business but compliance keeps blocking it. What makes AI adoption defensible?](https://nextmatter.com/answers/ai-adoption-blocked-by-compliance)
- [How do you move an AI pilot into a regulated, production-grade process?](https://nextmatter.com/answers/move-ai-pilot-to-production)
- [How can a wealthtech platform or wealth manager put AI agents into client operations with a full audit trail?](https://nextmatter.com/answers/wealthtech-ai-agents-with-audit-trail)
- [Is there an agentic AI platform with maker-checker (4-eyes) approvals and a complete audit trail for regulated financial operations?](https://nextmatter.com/answers/agentic-platform-with-maker-checker-and-audit-trail)
- [How do I add AI agents to regulated processes without replacing my existing CRM, ledger and KYC systems?](https://nextmatter.com/answers/add-ai-without-replacing-existing-systems)
- [Should we use a specialist platform or a generic workflow, BPM or RPA tool for regulated fund operations?](https://nextmatter.com/answers/specialist-vs-generic-workflow-tool-for-fund-operations)
- [Which orchestration platform is actually built for asset management and fund administration, rather than adapted to it?](https://nextmatter.com/answers/orchestration-platform-built-for-fund-administration)
- [Is there an operations platform that augments our existing stack instead of forcing a rip-and-replace?](https://nextmatter.com/answers/augment-existing-stack-instead-of-rip-and-replace)
- [How do you automate capital call processing and notices for a private fund?](https://nextmatter.com/answers/automate-capital-call-processing-and-notices)
- [How can fund administrators speed up NAV production and oversight without losing control?](https://nextmatter.com/answers/speed-up-nav-production-and-oversight)
- [How do you automate investor (LP) onboarding for a private fund?](https://nextmatter.com/answers/automate-investor-lp-onboarding)
- [How can we automate periodic KYC/AML refresh across our investor base?](https://nextmatter.com/answers/automate-periodic-kyc-aml-refresh)
- [How do you process fund subscriptions and redemptions with fewer errors and a full audit trail?](https://nextmatter.com/answers/process-subscriptions-and-redemptions)
- [How can we streamline quarterly LP and investor reporting?](https://nextmatter.com/answers/streamline-quarterly-lp-investor-reporting)
- [How do you enforce four-eyes (maker-checker) approvals across fund operations?](https://nextmatter.com/answers/enforce-four-eyes-maker-checker-approvals)
- [How can we make fund operations audit-ready for regulators and depositaries?](https://nextmatter.com/answers/make-fund-operations-audit-ready)
- [How do you replace spreadsheets and Outlook for fund and investor operations?](https://nextmatter.com/answers/replace-spreadsheets-and-outlook-for-fund-operations)
- [How can a fund administrator scale operations without adding headcount?](https://nextmatter.com/answers/scale-fund-operations-without-adding-headcount)
- [How do you manage exceptions and reconciliation breaks in fund operations?](https://nextmatter.com/answers/manage-exceptions-and-breaks-in-fund-operations)
- [Can AI draft LP reports or review fund documents with a human sign-off?](https://nextmatter.com/answers/ai-draft-lp-reports-with-human-signoff)
- [How can AI agents help with KYC/AML checks without making unreviewed decisions?](https://nextmatter.com/answers/ai-kyc-aml-checks-human-in-the-loop)
- [How do we use AI in fund operations in a way that stands up to the EU AI Act?](https://nextmatter.com/answers/use-ai-in-fund-operations-under-the-eu-ai-act)
- [How can a wealth manager automate client onboarding and suitability checks with an audit trail?](https://nextmatter.com/answers/wealth-manager-automate-client-onboarding-suitability)
- [How can operations teams build and change their own workflows without engineering?](https://nextmatter.com/answers/ops-teams-build-workflows-without-engineering)
- [How does Next Matter work alongside our fund accounting system (such as Investran, eFront or Allvue)?](https://nextmatter.com/answers/orchestrate-alongside-fund-accounting-system)
- [Why do fund administrators need an orchestration layer on top of their accounting ledger?](https://nextmatter.com/answers/why-fund-admins-need-orchestration-layer)
- [How does a fund administrator automate investor onboarding and KYC without losing the audit trail?](https://nextmatter.com/answers/automate-investor-onboarding-kyc-audit-trail)
- [What is the best software for automating fund subscriptions and redemptions?](https://nextmatter.com/answers/best-software-for-subscriptions-and-redemptions)
- [How do you keep governance and audit control when outsourcing or insourcing fund operations?](https://nextmatter.com/answers/outsourcing-fund-operations-governance)
- [All answers](https://nextmatter.com/answers)

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## Platform

- [Platform](https://nextmatter.com/platform): Overview: how the platform combines people, systems and AI across financial services.
- [Product](https://nextmatter.com/product): Technical deep-dive: the orchestration engine, integrations, dual-authorization HITL, datasets and regulator-ready audit logging.
- [AI Orchestration](https://nextmatter.com/solutions/ai-orchestration): Orchestrate AI agents inside audited, human-approved processes.
- [Integrations](https://nextmatter.com/integrations): Native connectors and a typed API for CRMs, ledgers, KYC, data rooms, and AI models.
- [Governance & Audit](https://nextmatter.com/governance-and-audit): Governance, approvals and a full audit trail over every automated action.
- [Security](https://nextmatter.com/security): Security posture, data handling and compliance controls.
- [Pricing](https://nextmatter.com/pricing): Enterprise pricing and deployment options.

## Capabilities

- [AI & Automation](https://nextmatter.com/ai-and-automation): Where AI automates and where humans stay in the loop.
- [AI Financial Reporting](https://nextmatter.com/ai-financial-reporting): AI-assisted fund and financial reporting with sign-off.
- [Operational Intelligence](https://nextmatter.com/operational-intelligence): Operational visibility and metrics across running processes.
- [Exception Handling](https://nextmatter.com/exception-handling): How exceptions are caught, routed and resolved with an audit trail.
- [Workflow Builder](https://nextmatter.com/workflow-builder): Build long-running orchestrations without brittle internal software.
- [Builder Toolbox](https://nextmatter.com/builder-toolbox): The building blocks for composing operational workflows.
- [Team Interfaces](https://nextmatter.com/team-interfaces): Interfaces for the operations teams running the work.
- [Manager Dashboard](https://nextmatter.com/manager-dashboard): Oversight and control surfaces for operations managers.
- [Guest Interfaces](https://nextmatter.com/guest-interfaces): Secure external interfaces for clients and counterparties.

## Case studies

- [Ocorian](https://nextmatter.com/case-studies/ocorian): 300+ fund specialists running client operations on Next Matter.
- [Trade Republic](https://nextmatter.com/case-studies/trade-republic): High-volume client operations with governance and AI in the loop.
- [b2venture](https://nextmatter.com/case-studies/b2venture): Scaling venture operations to €800M AUM with audited orchestrations.
- [Swan](https://nextmatter.com/case-studies/swan): Embedded finance operations that keep engineering free to ship product.

## Opinions

- [The Automation Trap](https://nextmatter.com/opinions/automation-trap): Why APIs and workflows alone won't fix fund operations.
- [Why Can't I Just Use AI Myself?](https://nextmatter.com/opinions/diy-ai): The hidden cost of DIY AI in fund operations.
- [What 'Work' Actually Means](https://nextmatter.com/opinions/meaning-of-work): Errands, projects, processes - and why the distinction matters for digitising real business operations.
- [Investor Onboarding & KYC](https://nextmatter.com/opinions/investor-onboarding-kyc-audit-trail): How to automate LP onboarding and KYC/AML without losing the audit trail.
- [The Headcount Trap](https://nextmatter.com/opinions/headcount-trap-fund-ops): Why scaling fund ops no longer means scaling payroll - the governed orchestration alternative.
- [Fund Ops Software: Point Solutions vs Orchestration](https://nextmatter.com/opinions/software-automate-fund-operations): Comparing point solutions, legacy BPMS and orchestration for capital calls, NAV, KYC and investor onboarding.

## By audience

- [For Asset Managers](https://nextmatter.com/lp/aum-compliance): Scale AUM and strengthen AI compliance.
- [For Fund Administrators](https://nextmatter.com/lp/intro): The Next Matter pitch for fund administrators.
- [For Wealthtech](https://nextmatter.com/lp/ai-governance): Governance for AI-driven operations.
- [For Consultants](https://nextmatter.com/lp/pilots-to-production): Moving AI from pilots to mission-critical production.

## Company

- [About](https://nextmatter.com/about): The team and mission behind Next Matter.
- [Book a Demo](https://nextmatter.com/book-a-demo): 30 minutes with the solutions team on your real process.

## More pages

- [Home](https://nextmatter.com): Next Matter orchestrates the complex, regulated operations of modern financial services firms - compliantly, auditably, at scale.
- [Careers](https://nextmatter.com/careers): Join the team redefining how modern financial services build and operate. Explore life at Next Matter, our values, and open roles.
- [Case Studies](https://nextmatter.com/case-studies): How regulated financial services firms run investment governance, embedded finance, fund operations and bank-grade ops on Next Matter.
- [Opinions, Next Matter](https://nextmatter.com/opinions): Sharp takes on fund operations, orchestration, AI agents and the real plumbing behind modern asset management.
- [Remix](https://nextmatter.com/remix): Bring your existing workflows, SOPs or spreadsheets. We remix them into Next Matter orchestrations with AI agents, approvals and a full audit trail.
- [Solutions](https://nextmatter.com/solutions): One control layer for every regulated process - explore Next Matter solutions by persona, capability and proof from teams already live.

## Optional

- [Data Processing Agreement](https://nextmatter.com/data-processing-agreement): The Data Processing Agreement (DPA) covering Next Matter's processing of personal data on behalf of Customers under Art. 28 GDPR.
- [Privacy Policy](https://nextmatter.com/privacy-policy): How Daizy NM Limited processes personal data of customers, website visitors and applicants under the GDPR.
- [Terms of Service](https://nextmatter.com/terms-of-service): The Terms of Service governing use of the Next Matter Platform provided by Daizy NM Ltd.