---
title: "Next Matter | AI orchestration for financial services"
url: https://nextmatter.com/
description: "Next Matter orchestrates the complex, regulated operations of modern financial services firms - compliantly, auditably, at scale."
lang: en
---

# Operational orchestration for complex processes

Workflow that works

Trade Republic Swan Ocorian b2venture Börse Stuttgart

## Governed orchestration designed for

account_balance

Regulated companies

how_to_reg

Human in the loop

autorenew

Repeating processes

The ones that cost time, money and headaches.

groups

Operations teams

With a bit of input and setup from the tech team.

Image: Next Matter
Governed
Execution

Your team

Clients

Counterparties

Your systems

AI agents

Automate your processes end to end, without manual handoffs

Give ops, compliance, and IT one shared view of every process

Augments your existing stack - no rip-and-replace

Built to scale

### Run your business on process, not memory

Growth doesn't stall for lack of ambition. It stalls when you can't build fast enough to keep up with operational changes. Next Matter gives teams what they need to fix processes before complexity becomes a constraint.

See how a leading fund administrator standardised at scale (https://nextmatter.com/case-studies/ocorian)

description Client onboarding

Empowered

group Ops update it, no ticket

Marco, operations v1.3

Built for operations

### Go live with your first process next month

Operations teams can design, deploy, and change workflows themselves. The people closest to the process own the workflow, including using their tried-and-tested prompts.

Explore Workflow Builder (https://nextmatter.com/workflow-builder)

Ops team

Builds workflow

Workflow Builder

Build

→

Deploy

Deployed in days

Live

Deployed and running

Compliance by design

### Your auditor's questions already have an answer

Every step in a process is record - not assembled after the fact. When the regulator knocks, send a link without having to set up a war room.

Explore how we do it (https://nextmatter.com/governance-and-audit)

Live audit trail

Audit-ready

database

Source data

Captured 10:21 AM

auto_awesome

Draft

Generated 10:27 AM

group

Review

Approved 10:34 AM

lock

Final version

Locked 10:41 AM

WHY?

1 month

to deploy your first process live to customers
Regulator-ready.

1,800

employees now using auditable agents and processes

Ocorian

100%

audit trail on every repeating process, especially those subject to regulatory scrutiny

Swan

A lot

of cost savings and headache savings in operations
Real-time, daily or quarterly

In their own words

## What operators say about Next Matter

From regulated banks to global fund administrators, teams use Next Matter to run their most critical processes.

- Image: Trade Republic logo (https://nextmatter.com/__l5e/assets-v1/3e4c7977-a548-4930-9ea2-af850af06e3e/trade-republic.svg)
  Next Matter enabled us to go from idea, to working process, to go-live with a reliable solution in a matter of days.
  TR
  Trade Republic
- Image: Swan logo (https://nextmatter.com/__l5e/assets-v1/5704c429-2367-4ede-8a4b-0121e36ed9af/swan.svg)
  Managing processes manually was a quality and compliance risk. With Next Matter, we can now run customer onboarding at scale and never miss a critical step.
  MJ
  Maxime de Juniac
  Chief Service Officer, Swan
- tink HR
  Whenever things change, like a new form that needs to be filled, or an additional training that needs to be done, I can make the change myself within minutes in the Next Matter editor.
  TH
  tink HR
- Image: b2venture logo (https://nextmatter.com/__l5e/assets-v1/b30e5043-dd79-4b03-a95b-5005c557bc51/b2venture.png)
  Next Matter turned our investment governance from coordinated emails into an institutional-grade system.
  SE
  Sven Eppert
  Partner & CFO, b2venture
- Image: Home24 Outlet logo (https://nextmatter.com/__l5e/assets-v1/08960da2-3d0b-4d66-b8c3-0e04669a03c6/home24.svg)
  It's simple, flexible, and super easy to use. That's the biggest advantage.
  HO
  Home24 Outlet

- Image: TradeCore logo (https://nextmatter.com/__l5e/assets-v1/1b8e7e95-9fc4-4a08-948f-26dde1acae91/tradecore.svg)
  We have a lot of users to onboard and it was a very time-consuming process. With Next Matter we reduced the onboarding time by 5-6x.
  DM
  Dragan Maksimovic
  Compliance Officer, TradeCore
- Image: Ocorian logo (https://nextmatter.com/__l5e/assets-v1/c44e18b9-1a91-4fe9-83cd-19abc71cca9f/ocorian.svg)
  With Next Matter, we can provide a single digital view of all tasks and processes between Ocorian and client teams, with real-time collaboration across transparent process steps.
  OC
  Ocorian
- Image: Aerones logo (https://nextmatter.com/__l5e/assets-v1/d716e175-2251-4ff5-af3a-800430a05277/aerones.svg)
  It's now impossible for any information to be missed with all the required steps built in.
  LB
  Lilija Breiva
  Health, Safety and Quality Manager, Aerones
- Image: Trade Republic logo (https://nextmatter.com/__l5e/assets-v1/3e4c7977-a548-4930-9ea2-af850af06e3e/trade-republic.svg)
  When regulators come to us, we can show them every instance of every process, even if they want to see proof from a 3-month period or more.
  TR
  Trade Republic
- Image: Trade Republic logo (https://nextmatter.com/__l5e/assets-v1/3e4c7977-a548-4930-9ea2-af850af06e3e/trade-republic.svg)
  It was a no-brainer: our engineers taking one year to deliver, or having Next Matter deliver it in under one month. We need to move fast while maintaining the highest quality possible.
  OL
  Operations Leadership
  Trade Republic

- Image: Branch logo (https://nextmatter.com/__l5e/assets-v1/1105a0f3-b4cc-4815-9410-6d4422a47e82/branch.svg)
  It's the biggest source of truth. If you don't know something, you go check it in Next Matter.
  OL
  Operations Lead
  Branch
- Image: Houst logo (https://nextmatter.com/__l5e/assets-v1/b6876d29-ef35-4bbc-b46a-cee4a20a38aa/houst.svg)
  With Next Matter, we can maintain that personal touch while still building processes out at scale.
  KI
  Kitty
  Quality and Process Improvement Manager, Houst
- Image: TradeCore logo (https://nextmatter.com/__l5e/assets-v1/1b8e7e95-9fc4-4a08-948f-26dde1acae91/tradecore.svg)
  We were able to get it up and running in no time, with no engineering commitment from our side.
  TR
  TradeCore

7,112,751

Regulated Workflows Run

Live

58,447,862

Steps executed

Loved by our users

G2 Users Love Us: https://www.g2.com/products/next-matter/reviews

Capterra 4.9 / 5: https://www.capterra.co.uk/software/212770/next-matter

Zendesk 5 / 5: https://www.zendesk.co.uk/marketplace/apps/support/992085/next-matter/?queryID=1f58ff15fca7a8dd14a17718ebf529a0

Sales have Salesforce. Tech have Jira. Ops need Next Matter.

Case studies

## How regulated FS firms use Next Matter

Real deployments. Named customers. Measurable outcomes.

Financial services & banking

OCORIAN

### Standardising collaboration for 1,800 employees across asset services

Global fund services · 1,800 employees · 9,000+ clients

Distributions & capital calls Investor KYC Financial reporting

100% end-to-end

process coverage replacing fragmented email workflows firm-wide

Read the full story → (https://nextmatter.com/case-studies/ocorian)

Trade Republic

### Orchestrating support and compliance workflows at Europe's largest broker

10M+ customers · Regulated by BaFin

KYC verification Support resolution Compliance checks

1 month

to deploy what internal estimates had at 12 months to build

Read the full story → (https://nextmatter.com/case-studies/trade-republic)

Swan

### Automating mission-critical KYC & KYB at Europe's leading BaaS platform

Banking-as-a-Service leader · Compliance-first architecture

KYC automation KYB onboarding AML workflows

100% audit trail

on every regulated workflow, replayable for any regulator

Read the full story → (https://nextmatter.com/case-studies/swan)

Fund managers & asset managers

b2venture

### Audit-proof investment management workflows at $800M AUM VC

$800M AUM · VC governance & portfolio operations

IC workflows Investment approvals Portfolio reporting

Read the full story → (https://nextmatter.com/case-studies/b2venture)

Börse Stuttgart

### Fund operations workflows across a regulated European exchange group

Exchange operator · 21 months running on Next Matter

Name & mandate changes Operational controls

How it works

## From pilot to production in days, not months

Next Matter brings domain expertise across fund administration and financial services - you don't start from zero.

Step 1 - Identify

### Map your highest-risk manual processes

Next Matter brings domain expertise across fund administration and financial services - you don't start from zero. We help you prioritise the workflows with the highest compliance risk and operational impact first.

Step 2 - Build

### Your operations team builds it - no engineering dependency

No code, no engineering dependency. Working prototypes to production typically within days or weeks, not months. Business users own the process - IT reviews, not gatekeeps.

Step 3 - Run & Improve

### Real-time visibility and compliance-grade audit trails

Real-time visibility, SLA enforcement, compliance-grade audit trails. Adapt workflows as regulations and business needs change - without IT tickets or sprint cycles. AI agents slot into existing workflows as you're ready.

Start building

## See what your ops team could ship this month A bit of love from the tech team too.

Design, deploy and govern your first regulated workflow in days - no engineering queue.

Talk to Us: https://nextmatter.com/talk-to-us

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