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title: "Ocorian Case Study | Fund Ops on Next Matter, Not in Outlook"
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Case Study — Ocorian

# Global fund ops, run without the mailbox

Ocorian moved its fund and investor operations off spreadsheets and Outlook queues - onto one orchestrated view used by 300+ fund specialists worldwide.

![Ocorian Logo](https://cdn.prod.website-files.com/69a7f71677d8045f0f2d982a/69a7f71677d8045f0f2da283_ocorian-logo.svg)

Global fund & corporate services

300+

Fund specialists

1,800

Employees onboarded

9,000+

Client entities

01 — The problem

## Fund admin was running our team, not the other way round

Capital calls, NAV, KYC and reporting lived in spreadsheets, email chains and Outlook mailboxes that nobody really owned. Specialists started every morning trawling threads to find out what had moved overnight. Quarter-end meant late nights, version-control panic and the quiet fear that something had slipped through a forwarded email and would surface in an audit months later. The team weren’t short on talent or effort, they were drowning in coordination work that shouldn’t have been theirs to do.

If you’ve ever opened Monday morning to 400 unread investor emails and wondered which one is the one that bites you, you already know the feeling.

02 — What we did

## One orchestrated view across fund & investor ops

-   visibility **Single live view.** Every fund and investor task in one place, across jurisdictions and fund structures. 
-   sync\_alt **Bi-directional orchestrations.** Ocorian and the client team work the same task - no rekeying, no chase emails. 
-   verified **Controls baked in.** AIFMD, SEC, FATCA/CRS approvals and audit trail enforced on every run. 

03 — The payoff

## Faster cycles, fewer errors, audit-ready

Routine fund-ops work that used to live in inboxes now closes inside SLA, with a complete audit trail and no end-of-month firefighting.

42%

Fewer manual hours per fund cycle

86%

Drop in process error rate

3.5x

Faster capital-call turnaround

100%

Audit trail coverage

> “Next Matter is a step change for how we run things at Ocorian. Everything and everyone should be on Next Matter.”

Operations Leadership — Ocorian Fund & Corporate Services

Want the detail? Click to expand  expand\_more 

-   Orchestrations live: fund setup & onboarding, investor KYC/AML, capital calls & distributions, NAV production & reconciliation, investor reporting, AIFMD/SEC/FATCA filings, cash & payment ops, fee/expense/billing, audit trail.
-   Coverage: Luxembourg, Ireland, Cayman, US, UK and beyond - same orchestration, local controls.
-   Asset classes: private equity, real estate, infrastructure, debt and venture capital - one platform, not one per fund type.
-   Integrates with existing fund accounting, custodians, banks and CRM - no rip-and-replace.

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