The Next Matter

Product updates, customer stories and our latest thinking on how business operates today.

The State of Digital Operations 2020: An Overview

Even prior to the onset of the Covid-19 pandemic, operations teams across industries were moving rapidly to digitize both internal and external operations processes. But only a minority of them have succeeded. What’s holding them back?

Luke Walker

Operations
|
5 minutes

3 Ways Your Company Probably Failed to Build Digital Operations

In spite of the myriad benefits of digital operations, the fact remains: business digitization is demonstrably hard. Last year, businesses spent $1.3 trillion dollars on digital transformation, and that number is expected to reach $2.3 trillion by 2023. Why does business digitization fail?

Luke Walker

Operations
|
3 minutes

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