The Next Matter

Product updates, customer stories and our latest thinking on how business operates today.

What “Work” Actually Means - and Why It Matters for Process Management

To appreciate the full impact of digitization on work and process management, it’s helpful to consider the actual meaning of work itself. How do we define “work” in business today, and how has work evolved to fit into a fully-digitized framework?

Tassilo Karunarathna

Process Management
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5 minutes

The 5 Most Common (Dangerous) Misconceptions About Business Digitization

There are numerous examples of digitization in business today, as there have been for decades. But the process of business digitization is still widely misunderstood. And it’s causing the vast majority of digital transformation initiatives to fail.

Jan Hugenroth

Business Digitization
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4 minutes

The State of Digital Operations 2020: An Overview

Even prior to the onset of the Covid-19 pandemic, operations teams across industries were moving rapidly to digitize both internal and external operations processes. But only a minority of them have succeeded. What’s holding them back?

Luke Walker

Operations
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5 minutes

Work Management Tools vs. Process Management Tools: How to Make the Right Choice

The SaaS market is flooded with tools and solutions offering to help companies with work and process management. But there are some major functional differences between these tools, which could be the difference between a good investment and a horrible one.

Tassilo Karunarathna

Process Management
|
5 minutes

3 Ways Your Company Probably Failed to Build Digital Operations

In spite of the myriad benefits of digital operations, the fact remains: business digitization is demonstrably hard. Last year, businesses spent $1.3 trillion dollars on digital transformation, and that number is expected to reach $2.3 trillion by 2023. Why does business digitization fail?

Luke Walker

Operations
|
3 minutes

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